FAQs

Q?

Laptop, desktop or tablet?

A.

Probably the first decision you’ll have to make when buying a computer is whether to get a laptop, a desktop or a tablet. All offer their own benefits and drawbacks.

Desktops
As the name suggests, a desktop is a personal computer that is small enough to fit on or under a desk. They usually consist of a separate desktop monitor, tower, mouse, keyboard and speakers. These are usually used for more intensive programs such as the latest games, or serious photo or film editing, and you can use them with a big screen.

Pros: Upgradeable, typically more powerful than similarly priced notebooks, more easily repairable.
Cons: Not portable and take up more space than notebooks and tablets.

Laptops
Otherwise known as notebooks are small portable computer that can run on batteries for typically two to three hours. Notebooks are now a serious consideration over a desktop PC.

Pros: usually lightweight, portable and can run on battery power.
Cons: harder to upgrade internal components, less powerful compared to similarly priced desktops. More expensive to repair.

Tablet
Highly portable computing devices give you full control of the screen, features and applications. By using your finger or a stylus, you can directly touch the screen to make gaming more interactive, and the hands-on approach provides a more tactile experience than a mouse for many applications.

Pros: Compared to laptop computers, these products are small, light and cheap.. Most tablets offer a 7 to 10-inch display screen and weigh less than 1 pound. You can store all your music, capture photos or videos, video chat and even read books on their built-in eReaders.
Cons: They may have a durable body, but the touchscreen display is exposed. And if the touchscreen gets damaged, your device could become uneconomical to repair.

Q?

What are spyware and virus’?

A.

Spyware is software that keeps track of user information through the user’s Internet connection without the user knowing it.  It then reports back on your internet usage, usually to advertise to you.

A virus is a piece of code that is loaded onto your computer without you knowing it. Viruses spread themselves on your computer, and are also sent out over the internet to infect other systems as well. Even a simple virus is dangerous because it will quickly use all available memory and cause your system to lock up.

Q?

How can I speed up my computer?

A.

There are several ways to speed up a PC, including both hardware and software means.  CPU’s, RAM and software all contribute to the speed of a PC.  Call up or drop in to our shop and we can discuss your options.

Q?

How much does it cost to upgrade my computer?

A.

Well, it’s kind of hard to say.  We need to know a little about your system.  The best thing is to bring the system in and let one of our team take a look.  That way we can see exactly what you have and what is possible.  We will then be able to give you some options.  Generally speaking, we can usually improve the performance of most computers for less than the cost of a whole new one.

Q?

How much does it cost for you to look at my computer?

A.

Nothing at all! We operate a free estimates and free diagnostics policy. We advise people to bring their computer into the shop where we will work out exactly what is wrong- quote and work to be undertaken and you can decide what to do from there.

Q?

What do you sell?

A.

Quite a lot actually. We sell PC’s, laptops, tablets, printers, ink, discs, paper, cases, hard drives, RAM, mother boards, processors, DVD rewriters, card readers, flash drives, SD cards, cables, chargers, headphones, wireless equipment, mice, keyboards, monitors, speakers and much more.

Q?

Should I only use original Inks?

A.

Absolutely not! We have been selling high quality compatible ink cartridges for many years and can honestly say that good quality compatibles rival genuine ones for quality and offer a huge cost saving – typically more than 70%! So before you spend £30 on another set of originals, try our high quality compatibles for Epson, Brother, Canon, Kodak and more.

Q?

What kind of business is The Media Shop?

A.

The Media Shop has been building, repairing, upgrading and maintaining computers since 1999. We are a family run business with a focus on providing affordable computer products and services without compromising on quality.

Since starting our business we have seen many changes and now offer a wide range of products from new and used PC’s, laptops and tablets to hardware, accessories, discs inks and paper. As well as our products we are the number one destination in our area for computer repairs, with nearly 15 years experience there are few jobs we can’t handle.

Q?

Where is your store?

A.

We are located within Ellesmere Port Market, Wirral, Cheshire, CCH650HW.

The market is directly opposite the Asda Supercentre over the car park and is attached to the Port Arcades shopping centre. Our shop is located through the food area towards the rear of the market.

Q?

What are your store hours?

A.

The Media Shop LTD is open 5 days a week from 9amm until 5pm. We are closed on Wednesdays and Sundays. We are also closed on bank holidays, Christmas Day, Boxing Day and New Year’s Day.